Support

Have questions about SUMER? Browse our frequently asked questions below or contact us directly.

How does SUMER work?

Tap the match button to start a conversation with someone new. No profile or photo required. You get 5 matches every day.

How do I create an account?

Sign in with your Apple or Google account to get started instantly. No separate registration needed — your account is created automatically when you sign in.

Are my messages stored?

No. When a conversation ends, messages are automatically deleted. No messages are stored permanently.

How do I report someone?

Tap the report button in the chat screen to instantly report a user. Our moderation team reviews reports promptly.

What is the coin system?

Use coins to extend your chat by 1, 3, or 6 hours. Coins can be obtained through in-app purchases.

Is there an age requirement?

Yes. SUMER is designed for adults aged 18 and over. Age verification is performed during account creation.

How do I delete my account?

Go to Settings and select "Delete Account" to permanently remove your account and all associated data.

Still have questions?

Send us an email and we'll get back to you as soon as possible.

info@sumer-app.com